Everyone obsesses over response time. 'Sub-second replies! Instant answers!' But our data shows something surprising: bots that take a beat to reply — and sound more human — convert better than bots that reply instantly.
The 800ms sweet spot
We A/B tested reply latency across 200,000 conversations. Bots that replied in under 200ms felt robotic. Bots that took 800ms (with a typing indicator visible) felt thoughtful. The 800ms group converted 31% better.
Tone presets
FunnelConvo's AI engine ships with four tone presets: friendly, professional, playful, and concise. Pick the one that matches your brand voice — or train a custom tone on your existing copy.
If you're new here, start a free account and try the friendly tone first. Most teams find it converts best for top-of-funnel.
